Where can I park?
Always park in compliance with the highway code and current regulations. The rental can only be terminated by leaving the vehicle in the areas highlighted in blue on the map. Outside of them, it can be left paused, and will remain at your disposal.
Can I enter the ZTL areas?
You can enter the ZTL only if they are NOT active. For more information on activation times and days, visit the website https://www.comune.ragusa.it/it/page/53598
Am I insured?
Yes, all INNOVA MOVE scooters are covered by RCA provided that it complies with the provisions of the General Contract Conditions. The user’s responsibilities are not covered by insurance (e.g. damage to the scooter, or in the event of an accident, the user is responsible for damage caused to the scooter used)
Do I have to take care of recharging the scooter?
Absolutely not! We’ll take care of the recharging, we will take care to ensure that the vehicle has sufficient autonomy to allow you to make your ride!
What are the areas highlighted in blue on the map?
These are the areas in which the scooters available at the time of booking are located and in which it is necessary to return the scooter to end the rental.You can park your scooter and end your rental wherever you want within this zone, if it is an authorized public space for parking motorcycles.During the […]
Can I go anywhere I want?
You will be able to go on all the roads where 50cc scooters are allowed within the Service Area marked in red on the map. Remember to park the e-scooter in the areas highlighted in blue on the app’s map. Before starting the rental, check the autonomy of the scooter in order to end the […]
Do I have to bring a helmet?
It is not needed. Each scooter is equipped with two helmets of different sizes. To access it, start the rental on the app and the top box will automatically open, inside which, in addition to the helmets, you will find hygienic caps and the scooter documents.
Can I bring a passenger?
Yes, the scooter is approved for two people. In the top case you will find two helmets of different sizes for the driver and the passenger. However, the driver must be the person registered with the service who made the reservation.
Can I let someone use an INNOVA MOVE scooter if I made the reservation?
Absolutely not! You must be the only driver of the scooters booked through your INNOVA MOVE account. If you allow other users or people to use your INNOVA MOVE account, you will receive a fine, as indicated in the terms and conditions.