FAQ English


INNOVA MOVE is a scooter sharing service active 24 hours a day. All the scooters chosen by INNOVA MOVE are 100% motorcycles (50 cc equivalent). You can rent them, with a rate per minute, through the Innova Move App which can be downloaded from the App Store and Google Play. No subscriptions: you only pay …

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How do I access the service?

Download the INNOVA MOVE app available on the App Store and Google Play! It is compatible with iOS and Android

Where is the service active?

The INNOVA MOVE service is currently active in the city of Ragusa (Ragusa Superiore, Ibla and Marina di Ragusa). When registering, you agree to receive news and information to keep up to date. Soon there will be important news!

How and when do I have to pay?

At the end of the rental, the amount due relating to the actual use of the scooter (driving time and any stops) will be charged using the payment method selected during registration. You can check your travel report at any time in the My Trips section of the app. A pre-authorization of €5 is required …

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What range do scooters have?

Innova Move electric scooters have a range of 50 km. The range value in km is approximately half of the battery charge value you see on the vehicle display. (e.g. 100% battery = about 50 km of autonomy traveling on the plain with a driver weighing about 75 kg). When booking, check that the available …

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What kind of scooter does INNOVA MOVE use?

The scooters used for sharing are the Super Soco CUX motorcycles, they are equivalent to 50cc vehicles and can reach a maximum speed of 45 km/h. You can also find them for sale at our INNOVA MOVE shop in Piazza Libertà, 18 (Ragusa) together with a wide range of 100% electric vehicles.

Can I make a temporary stop?

Yes! You can also make a stop outside the area highlighted in blue on the Map. You will only have to place the helmets in the top case and connect them to the jacks, check that the top case is properly closed, open the app and select “Pause the journey”. As soon as the scooter …

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